Our Reviews

Shawn responded quickly to my request for service and I was able to set up an appointment for the next day. Shawn demonstrates professionalism and is very knowledgeable in all aspects of heating and cooling as he was able to troubleshoot and diagnose the problem with our AC unit right away. He was able to replace the broken component of an older AC unit quickly and his prices are fair reasonable compared to his competitors. When it comes to honest and reliable HVAC service you can trust, Rare Heating and Air is definitely who I would recommend contacting.

Steve M.

I would highly recommend Rare Heating and Air to anyone needing work done. They were very professional, extremely responsive, and quick to install my new furnace. They even moved up my scheduled install date due to the cold weather. Their work was solid, in addition to the furnace install, they replaced gas line, fixed a leak on my hot water heater, and removed an old central air unit.

Eric T.

The service was prompt, my phone calls and text messages were answered immediately. My furnace was not working, and the service man assigned to me had everything repaired immediately, and now I have heat! I highly recommend.

Joanne F.

My water heater died. Shawn came out the same day I called to look at it. Quoted me the price to remove and install new water heater, said he would return the next morning to install it. The next morning we had a snowstorm. Shawn contacted me to let me know they were moving slow, but would be here. They showed up in the midst of the storm! They were professional, courteous and went above and beyond, and left my basement spotless. I would definitely use them again and highly recommend them.

Dorothea F.

My tenants are all moved in now and comfortable thanks to Shawn and his efficient work, his flexibility to service my house the next day after speaking to him. I have a 1960's Crown boiler. He was very informative and knowledgeable. His assessment, acquiring the part, and installing to complete the job was done in awesome time so that my tenants were able to move in on time, not to mention his costs were totally affordable. I appreciate him and all that he did for me and he has a client for life. Hire this company, you can't go wrong, unless you call someone else.

Carol H.

Had to get a new condenser installed because of shoddy install from previous contractor work. Shawn was very profesional and tidy. He came over, diagnosed the system. Once the new condenser arrived, he had it replaced in a couple hours. Very reasonable on price and and backs up his workmanship. Will use again.

Ivan K.

Shawn did a thorough and excellent job fixing two unrelated HVAC issues. He was prompt and responsive. His prices are fair and he explained e every aspect of the job and offered advice to help prevent future issues. Highly recommend using Shawn for all HVAC services.

Jeff M.

Very good service. I left message with night answering service telling them it was not an emergency. As promised, Shawn called me first thing in the morning. He came when promised.  Called before coming to the house to confirm the time. Identified the problem and handled the repair professionally, quickly and for a reasonable price. I highly recommend Rare Heating and Air.

Doug B.

My water heater was leaking, but is under warranty. We are so lucky to choose Rare Heating and Air to help us. Shawn stepped by at the same day when I call them and we got the quote quickly. They take care everything (process warranty claim and came with the new water heater). What surprised me was the day it was raining when they removed old water heater and installed the new one, they put carpets on the floor to keep everywhere clean. Price? You pay what you get. It's worth it. Shawn is very professional, answered whatever you ask, and let you know more details.Nice person, nice job, very professional. Highly recommend.

Max H.

I contacted Rare Heating and Air to repair an exterior faucet leak that was causing water infiltration into my basement. Shawn stopped by on SAT to review leak. When he noticed that I had shut off the main feeding the entire house, he proceeded to cut and install a shut off valve to temporarily stop the flow feeding the exterior faucet. As a result, I was able to turn on the main water line feeding the entire house. He did an exceptional job. He will be returning to install the New frost free replacement exterior faucet when it arrives. Meanwhile, I have water feeding my entire house. His price was extremely fair and his work was proficient. He's my GO-TO PLUMBER! Thanks Shawn.

Nelson L.

Top-notch professional service!!! A few months ago I replaced our central air unit. I was so pleased with the service and the fair pricing that I decided to also replace my heater. Shawn is amazing to deal with . He is professional and extremely knowledgeable . I highly recommend Rare Heating and Air!!!

Alice R.

This is a belated review I've been meaning to leave, but Shawn was BY FAR head and shoulders above the rest. He replaced an entire heating and cooling system for me, and since it was a big job, I looked around and talked to several different companies. Shawn outshone them all, both with his price, and his true professionalism. Shawn was responsive, and really seemed to care about helping me get the work done, from figuring out a time that worked around my crazy job, to finding the financing, and talking me through different options. His work was impeccable, and he went above and beyond to address even unforeseen issues without changing his initial quote, spending extra time and care to make sure things were done right. He is a true professional. I very very highly recommend Shawn for his affordable pricing, attention to detail, knowledge, courtesy, pride in his work, and transparency. He is 100% my go-to for anything HVAC that happens in the future.

Mary T.

The workers were very thorough and complete to make sure our AC unit was fixed to the utmost professional level. He went above and beyond to make sure things were complete and beyond to help us in areas we wouldn't have noticed without his input.

Thaddeus M.

Shawn is extremely thorough and precise. He walked me through all the work that he did for me.. very affordable and he is extremely timely. I highly recommend this business. I have used his service 4 times in recent years and have always been happy with the outcome.

Annemarie O.

Shawn and Bill did an amazing job repairing our old heating unit at our church. Shawn is very knowledgeable and transparent with recommendations on how to maintain your HVAC. If you are looking for a quality HVAC company I wholeheartedly recommend Rare Heating and Air.

K.H.

Hired to install a heat pump hot water heater and flood/leak detection and automated whole-home shutoff.  Given our small, mostly finished (but not conditioned) basement where the water heater would go, I wasn't sure if I was taking a risk with noise and temperature drops in the winter.

Shawn was easy to communicate with, answered my questions promptly and thoroughly, and shared information and options without ever trying to push any extras.  Appreciated that.  The work was great, and given our space was not especially easy.  The area was cleaner than when they started.  After a small issue arose shortly after installation, Shawn was back right away to fix it.  Also helped secure the rebate for the water heater offered by PECO and promptly after installation sent me information to claim federal  tax credit.  Very happy with it all.

Chris M.

Shawn was very responsive and professional. He gave us an excellent deal and was flexible during negotiation. Recommend his company highly.

Jim C.

Shawn of Rare Heating and Air is phenomenal guy to work with. He will explain to you what the issues are, how he plans to resolve it, he will give you options so you can decide what best for you in terms of costs. He has work already on my house, store and just today, my other rental property. He has fixed my super old HVAC and that previous owner tech were not able to fix. I highly recommend Shawn to anybody

Pinoy G.

My family's experience with Shawn and his crew was absolutely nothing less than outstanding. Shawn was extremely punctual on all our meetings, extremely detailed and thorough about the right solution that satisfied our needs and wishes. He listened to everything we had to say. We met at least 5-6 times upfront to discuss, design and iron out the details in a very well written and clear contract. He made sure all of our concerns were addressed and the pricing was very fair and within our budget without cutting any corners. The implementation phase started on the dot and they worked through tough conditions and long hours to get a tough job done on time. The result were a meticulously installed 5-unit ductless AC system. Could not have asked for a better job. Contractors like Shawn are hard to find.

George K.

I was very happy with Rare Heating and Air. They did high quality work at an affordable price. I used them for a full HVAC system install. It was for an older home and they went above and beyond to ensure the system was installed correctly and within my budget. Shawn is an excellent contractor who keeps his word, which is often difficult to find these days. I went on to use him and his services for several other projects on my home. I highly recommend using this company for an HVAC installs and even other construction projects you may be getting into. Thank you Shawn. I very much appreciate you and your team's hard work. Cheers!

Daniel R.